Returns & Exchanges
At The Broken Binding SE, we want you to love your fashion pieces, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Please ensure items are in their original condition to qualify for a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in the original shipping box and include the packing slip provided in your confirmation email.
- 3.Attach Shipping Label
Download and print the prepaid shipping label from our portal, then affix it clearly to the outside of your package.
- 4.Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund is processed.
